Returns & Replacements
We want you to be completely satisfied with your purchase. If you're not, we're here to help.
Easy Returns
Return eligible items within 2 days of delivery for a full refund.
Free Return Shipping
We provide free return shipping labels for eligible items.
Quick Refunds
Refunds are processed within 5-7 business days after we receive your return.
Terms & Conditions
By initiating a return, you agree to the following terms and conditions:
- We have a 2-day return policy, which means you have 2 days after receiving your item to request a return.
- Once the returned product is received, it will be inspected and the return will be approved within 2 days.
- We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
- If approved, you’ll be automatically refunded on your original payment method within 10 business days with all deductions.
- Please remember it can take some time for your bank or credit card company to process and post the refund too.
- If more than 15 business days have passed since we’ve approved your return, please contact us.
For any questions or concerns regarding returns, please contact our customer service team atsupport@colourindigo.com.