Privacy Policy

Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Colour Indigo Private Limited and its affiliates (collectively "colour indigo, we, our, us") collect, use, share, protect or otherwise process your personal data through colour indigo website https://www.colourindigo.com.

By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India.

Collection

We collect your personal data relating to your identity, demographics, and other information you provide when using our Platform. This includes your name, contact details, location, browsing behavior, and sensitive information like payment details or biometric data (with your consent).

We also track your preferences, buying behavior, and interactions for internal analysis, customer support, dispute resolution, and legal compliance. Certain services require registration and may prompt you to provide additional data.

Use

We use your personal data to provide, improve, and personalize our services. This includes order processing, customer service, marketing (with opt-out option), fraud detection, market research, and platform enhancements. We may request access to your device features (camera, location, etc.) to enable specific services.

Cookies

We use cookies to analyze traffic, customize content, and improve user experience. These may be session-based or persistent. You can disable cookies via browser settings, but this may impact some Platform functionality. We may also use third-party cookies (e.g., Google Analytics).

Links to Other Sites

Our Platform may contain links to other websites. We are not responsible for the privacy practices or content of such websites. Please review their privacy policies separately.

Security Precautions

We adopt industry-standard security measures (e.g., ISO/IEC 27001:2013) to safeguard your personal data. However, internet data transmission is not entirely secure. Users are advised to keep their account credentials confidential.

Choice/Opt-Out

Users can opt-out of receiving promotional emails via the unsubscribe link or settings in the Help Center. Essential service communication may still be sent.

We use third-party ad services that may collect anonymous data for personalization. You may opt-out using your device settings under “Opt out of Ads Personalization.”

Use of Children Information

We do not knowingly collect data from users under 18. If you share such data, you confirm you have authority to do so and consent to its use as per this policy.

Your Rights

We take every reasonable step to ensure that your personal data we process is accurate and, where necessary, kept up to date. If any of your personal data we process is inaccurate (having regard to the purposes for which they are processed) will either be erased or rectified. You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. You have an option to withdraw your consent that you have already provided by writing to us at the contact information provided below. Please mention “for withdrawal of consent” in the subject line of your communication. We may verify such requests before acting upon your request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related Terms of Use and applicable laws. Your withdrawal of consent may hamper your access to the Platform or restrict certain provision of our services to you for which we consider that information to be necessary.

Consent

By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information on the Platform in accordance with this Privacy Policy. If you disclose to us any personal data relating to other people, you represent that you have the authority to do so and permit us to use the information in accordance with this Privacy Policy. You, while providing your personal data over the Platform or any partner platforms or establishments, consent to us (including our other corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners and other third parties) to contact you through SMS, instant messaging apps, call and/or e-mail for the purposes specified in this Privacy Policy. You have an option to withdraw your consent that you have already provided by writing to the Grievance Officer at the contact information provided below. Please mention “Withdrawal of consent for processing personal data” in your subject line of your communication. We will verify such requests before acting on our request. Please note, however, that withdrawal of consent will not be retroactive and will be in accordance with the terms of this Privacy Policy, related terms of use and applicable laws. In the event you withdraw consent given to us under this Privacy Policy, we reserve the right to restrict or deny the provision of our services for which we consider such information to be necessary.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.